Accidently lost Admin right on my cash register

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Accidently lost Admin right on my cash register

Postby Edouard on Sun Jul 14, 2019 8:32 pm

Hi,
I just bought a second hand cash register and I now face a big problem.
I accidently remove the right of admin while the dallas ibutton was on, so now I dont have any right and I cant do anything.
Is there anyway to reset all profil or right users? Or is it possible to reset factory ?

model: Esterel Advance CSI
its a touch screen model with a dallas ibutton.

Thx for your help
Last edited by Edouard on Sun Jul 14, 2019 8:42 pm, edited 1 time in total.
Edouard
 
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Re: Accidently lost Admin right on my cash register

Postby S1mon on Sun Jul 14, 2019 8:41 pm

That's a French system, you're unlikely to find anyone on here who knows anything about it I'm afraid.
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Re: Accidently lost Admin right on my cash register

Postby Edouard on Sun Jul 14, 2019 8:46 pm

ok I see.
But i think maybe there are many touch screen with dallas ibutton that are not french system, so maybe someone know, I mean I hope cause iam desesperate :(
Edouard
 
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Re: Accidently lost Admin right on my cash register

Postby S1mon on Sun Jul 14, 2019 8:49 pm

It's got nothing to do with the iButton. It's the CSI software you have on that machine, it's aimed at the French market.
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Re: Accidently lost Admin right on my cash register

Postby Edouard on Sun Jul 14, 2019 8:58 pm

ok i see. Just in case, is it possible to find a dallas key that will by pass the right user ?
Edouard
 
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Re: Accidently lost Admin right on my cash register

Postby S1mon on Sun Jul 14, 2019 9:01 pm

A Dallas Key just sends its code to the till, which then logs on the appropriate user. There's no magic master key.
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Re: Accidently lost Admin right on my cash register

Postby Edouard on Sun Jul 14, 2019 9:04 pm

ok i shouldnt remove the right on that dallas key :(
do you think I should open the cashe register in order to try to factory reset or even to see if there is a hard drive?
there is a hidden reset button, but even when i keep pushing its only a simple reset...
Edouard
 
Posts: 6
Joined: Sun Jul 14, 2019 8:23 pm

Re: Accidently lost Admin right on my cash register

Postby S1mon on Sun Jul 14, 2019 9:08 pm

I'm sorry, but I have no idea. If it's got a hard drive then it's unlikely to have a reset button. The software might have a function to carry out a factory reset, but you ought to ask the person you bought it from.
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Re: Accidently lost Admin right on my cash register

Postby Edouard on Sun Jul 14, 2019 9:27 pm

alright , thx for your help
Edouard
 
Posts: 6
Joined: Sun Jul 14, 2019 8:23 pm


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