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PostPosted: Sun Sep 11, 2011 7:12 pm 
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Joined: Sat Aug 27, 2011 1:45 pm
Posts: 7
I have the Sam4s ER 5200m machine and would like to know if this machine can print customer numbers on the receipt. I have a order and pick up at the counter type of restaurant, no table service, and would like to print a number automatically on the receipt so that when the order is ready I would just call the number and the customer with that number will come and pick up their order. I saw you can put a guest check number manually on the receipt but I don't want to have to remember what number is next. I would like the machine to automatically do it for me. Is this possible? PS I looked up and down that book and cannot find this type of function. So now I need to know if it is and where is it in the book.

Also, one other issue I am having (that I'm sure you heard a thousand times) is the percent keys. I have done the S mode 133 etc thing, I have done the P mode 90 sbtl etc. I have three % keys of which I am trying to program 10, 15, and 20 %. Then I went to the p mode, 70 sbtl and thats where all goes into the dumpster. its that combination of the N1, 2 etc that I think is messing me up. I have been over each one a million times. All I want to do is take these percents off of the sale. AGH!! What the hoot am I doing wrong??


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PostPosted: Mon Sep 12, 2011 11:52 am 
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Joined: Tue Sep 22, 2009 4:23 pm
Posts: 1187
if you look at the bottom of each receipt, there is already a unique identifying number.It's called the consecutive number. You can program it to be reset to zero at the same time as your daily figures, or you can program it to never reset.

in terms of the percentage keys !Head i wish i had a quid for each time i have had to go through this lB

Lets go through it for the benefit of all that follow..........

N1 - apply an amount or a percentage? you have already specified that you need a percentage so that option is a zero. Key is inactive? clearly you wish to use it so -no, the answer to that question is also a zero. Do you want the button to work only in X mode? - you didn't specify but im guessing that you don't - so that too is a zero.

zero + zero + zero is Zero! so N1 = 0

N2 - key is open or preset value - you want 3 preset values on 3 different keys so the answer to that is a zero. Apply to an item or to the entire sale - again, you stated sale so the value for that answer is Two.Dou you want people to be able to override the preset value of the button? from a security point of view, i would sanswer no to that - a zero.
so, zero + two + zero is Two so N2 = 2

N3 and N4 - is the rate negative or positive? You have already stated you are giving a discount so the answer is negative = Zero. Is the value to affect tax rate 1? You have not mentioned tax rates so i am assuming that there are no tax rates involved- this also applies to N4
The answer in each case is no so the value each time is zero - therefore N3 = 0 and N4 = 0

N5 - increase or reduce food stamp........I DON'T EVEN KNOW WHAT THAT IS! !dunce I always answer no to that - so zero. Allow only 1 subtotal - yes = Two. [no = 0]
Allow multiple discounts without subtotal - not in your case so the answer is zero [if yes the answer would be four] so..... zero + two + zero = N5 = 2

N6 - Allow override in X - i wouls chose no = zero. compulsory validation - again i would chose no = zero -so zero + zero = N6 = 0

so now yoiu have the values for all the options, simply type them in in a string.- in your case ..

70 subtotal 020020 into % button followed by the same for each of the other two percentage buttons followed by the cash key to finalise.

Hope this helps you and puts the question to bed once and for all............[frankly i doubt it!]

Let me know how it turns out
Andy


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PostPosted: Mon Sep 12, 2011 4:34 pm 
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Joined: Sat Aug 27, 2011 1:45 pm
Posts: 7
Well it worked. Thank you. There was only one thing I had to change which was N3 because it did affect the tax. I spent my entire Sunday working that N 1-6 string. I knew that was the problem but no matter what combo I used it just was not right and no matter how s-l-o-w I read e-a-c-h line, it still would not work. I am sure that it was as frustrating for you to have written your reply to me in a "% percent keys for dummies" fashion. But I figured it was better to ask then hurl my register into my pool. Thanks again

Now I just have to hunt down in that soooo easy to read manuel how to reset that counter on the bottom of the receipt. I was hoping that there was a function where the register would generate a larger print number more on the top of the receipt that I could use to call the customer up when their order was ready.


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PostPosted: Mon Sep 12, 2011 11:44 pm 
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Joined: Tue Sep 22, 2009 4:23 pm
Posts: 1187
lol glad it worked out !thumbs
by writing in the way i did, it enabled you to work out the variables for yourself but keeping to the correct game plan.

Hopefully, this will help others who browse there forums for answers - this is the most often asked question - on all registers in the range.

i know that there are options that can make certain parts of the receipt print in double height characters but to be honest, ive never considered the consecutive number as a high priority so i cannot say whether the option is available
keep us posted


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