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PostPosted: Sat Oct 22, 2011 8:12 pm 
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Joined: Sat Oct 22, 2011 6:08 pm
Posts: 2
ive tried to rogram the Tax1 VAT to 20% i follow the instructions in the manual and have a slip print out saying

*** TAX PROGRAMMING ***
----------------------------

TAX1
VAT at 20.000%

yet when i print out a sales receipt it shows tax at 17%

any help on how to change this would be great


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PostPosted: Tue Oct 25, 2011 10:00 pm 
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Joined: Tue Sep 22, 2009 4:23 pm
Posts: 1188
first thing i would do is zeroise the sales, ring up a quid then run another report
check the vat amount value if the tax content is 17p then you have set the rate at 20% IF THE VALUE IS 15P THEN YOU DID NOT CORRECTLY FOLLOW THE INSTRUCTIONS:-chances are that "vat at 17.5%" is text not actually a programmed amount - especiallly as you have reprogrammed it


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