External card machine Cash back

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External card machine Cash back

Postby Wickedskipper on Mon Aug 14, 2017 10:34 am

I have just taken over a pub with an ICR touch 2016 till system.

I've worked out how it works and managed to reprogram it all apart from a cash back button.

We use a PDQ machine not linked to ICR that we manually type in the amount on. We quite regularly have customers that ask for cash back, currently I am putting this through the card machine and giving them the cash making our end of day report wrong on the amount of cash/credit. Is there a way to do this where the cash/credit at the end of the day is correct?


Thank You
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Re: External card machine Cash back

Postby S1mon on Mon Aug 14, 2017 10:37 am

You could set up a 'Media Exchange' key which effectively converts cash to card so your figures will tally up correctly.
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Re: External card machine Cash back

Postby Wickedskipper on Mon Aug 14, 2017 2:05 pm

Sounds perfect. Where is the setting for a media exchange key?
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Re: External card machine Cash back

Postby S1mon on Mon Aug 14, 2017 2:07 pm

It's a Transaction Key type.
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Re: External card machine Cash back

Postby Colossus on Wed Aug 16, 2017 9:49 pm

You should set the cash back setting on the finalise key you are using for eft
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Re: External card machine Cash back

Postby S1mon on Thu Aug 17, 2017 6:35 am

It's not an integrated card system.
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