Hello folks, I hope you can all help.

I have a Sam4s EC-420M cash register in our little Museum shop.
It works fine with previous programing in place, but we need to have a new section on it for "Confectionery."
There is one key (PLU 12) which wan't allocated to anything yet.

I'm a complete newbie at this, but was able to connect my cash register to my pc and use the Samsung SHC PC software to connect to the register (with the key turned to the "S" mode)

I wanted to allocate a name to a previously unused key on the till -- PLU 12.

I used the "Edit Program", "PLU" route to rename the key "Confectionery" and made sure that all the same boxes were ticked as in the other (working) keys.
I made sure that I hit the "exit and save" option.

Howe
ver, I noticed that in the normal receipts today, that it sales through this key are still being marked as "PLU 12", and even worse was that my end-of-the-day Z report cash-up receipt did not show ANY entry for "Confectionery" or indeed ANYTHING to do with "12" !!


Have I forgotten to do something whilst having the pc connected to the register ?
Apart from renaming the PLU 12 key as "Confectionery", do I have to do something else to make the cash register "see" it as such in the receipts ?
Is there something that I am missing in respect to the Z report ?


All help appreciated !!

people get bogged down with connecting to the pc
it would probably take hours to sort that one out!

easy answer is to program it manually from the pc - its only one button!

turn the key to p enter 300 into subtotal, push plu 12
type the name [the small letters in the bottom right hand corner of the buttons denote alpha text function] press x/time press casah to finish - job done!

let us know how it pans out

Thanks Andy -- I tried it this way and the normal till receipt acknowledges such individual sales as being "Conf" (which is what I entered it as).

However ... no such luck with the Z report end-of-day till receipt
!!

The crazy thing is that the Z report receipt does NOT show any key "12" transactions at all, and yet ... the cash register balances !!!

All I can think of is that the sales that we are putting through on the PLU 12 key (ostensibly as "Conf") are going in as "Souvenirs" (on the PLU 11 classification).

Baffling !!

HANG ON........
PENNY DROPPING..........

I'M GUESSINT THAT YOU ARE DOING A FINANCIAL READING - 1 SUBTOTAL
AND NOT FOLLOWING IT UP WITH A PLU READING - 3 SUBTOTAL......AM I CORRECT???? MMMM???

Andy, as I say, I'm a newbie to all of this.

For years now, what we've been doing at the end of the day, is we turn the register ket to "Z", type in "5" and press "Sub-total".

This is how we have been creating our end-of-day receipts.

With a few exceptions, it seems to have worked, printing out the daily total of all the sales for each Department already inputted onto the cash register.


Is this wrong ?

without the manual, i have no idea what 5 subtotal gives you.

try a 1 sub and a 3 sub see how you go [tyr it in x if you like - this reads it but not resets it

So (at the pains of me appearing realy dim), just to confirm, I should turn the key to "X" and then "1" (or "3") then "Sub-total" ?

This would allow me to see if one of them ("1" or "3") would "see" the new "Conf" category ?

And if it did, I would then proceed to do "Z" readings but with that different number ("1" or "3" --- not "5") ?


Something to try out on Monday I think !!

Thanks for your help Andy -- I will keep you posted.

1 into subtotal gives you all the information about the finances -how many cash transactions
how many card or cheque transactions and their value

3 into subtotal is all about stock - the name of the product sold and the quantity sold together [depending on programming] the % of your total sales that product made up.

because you have not been resetting these figures, i would guess that the figures held against them is going to be huge and will only make sense at the end of the first days trading after a z report on each

keep us posted

Andy, took most of the week for me to be able to get at the Cash register before somebody else cashed up !!

Tried every permutation of X and Z Reports at the end of the day.

Every "X" report has the "Conf" key (PLU 12) noted, along with totals.
The cash total for the Confectionery so recorded tallies with our hand-written records.

Not one of the "Z" reports even sees the "Conf" key.
And yet ... the cash total in the till each day is correct !!
I am assuming that even although the money for Confectionery is being entered using the PLU 12 ("Conf") key, it is being recored under another heading !!


Very strange !!

So ... the "X" reports "see" the "Conf" key, but the "Z" reports don't !

that's impossible
the x is exactly the same as a z but the x reads or eXamines the figures, whereas the z Zeros the figures

either i have missed something or that till is corrupted

anyone else want a stab at this one? i'm beat