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 Post subject: Re: HELP SUICIDAL! New to ER-380M, scanning & pc connection
PostPosted: Thu Jul 02, 2009 6:03 pm 
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Joined: Thu Jun 25, 2009 1:25 pm
Posts: 17
You need to make sure that the baud rate on the till and pc is at a value of 19200bps and that the device function is set to pc.


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 Post subject: Re: HELP SUICIDAL! New to ER-380M, scanning & pc connection
PostPosted: Thu Jul 02, 2009 6:05 pm 
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Joined: Thu Jun 25, 2009 1:25 pm
Posts: 17
To do that

S position on till
80 - sbtl - 1 - xtime - 4 - cash cash
80 - sbtl 5 -xtime - 1 - cash cash


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 Post subject: Re: HELP SUICIDAL! New to ER-380M, scanning & pc connection
PostPosted: Fri Jul 10, 2009 12:46 am 
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Joined: Mon Jun 29, 2009 3:04 pm
Posts: 16
Thanks, i 've tried that (and all the other baud rates too!!), serial porst are set correctly, unfortunately got the same message constantly....

REGISTER NOT READY

(it's getting ready for the skip at this rate...)


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 Post subject: Re: HELP SUICIDAL! New to ER-380M, scanning & pc connection
PostPosted: Tue Jul 21, 2009 11:18 pm 
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Joined: Fri Jun 20, 2008 10:24 pm
Posts: 50
Youve had two ain error messages

Initialise port fail tells me that the port on the PC is been used by another application or the USB convertor is not correct. I asum you maybe using a portable PC? and possibly a Dell PC?

If so, Plug all the cables in and go to device manager and delete the relevant serial port, now re scan for the serial port and this will now be created. Now try the comms to the ECR. If it work you may have to do this sequence every time you PC is switched off and on. Its a hardware issue and I dont no the total solution.

You second mainerror message tells me that you are getting past the serial port on the PC but not getting connection the the cash register. You say you have programmed the cash register correctly so its either the USB convertor or the cable.

Please be aware that not all USB serial Convertors work. Try another type.

Hope this help.

Posman


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 Post subject: Re: HELP SUICIDAL! New to ER-380M, scanning & pc connection
PostPosted: Fri Aug 14, 2009 12:00 pm 
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Joined: Sat Jun 13, 2009 1:51 pm
Posts: 3
I think your snag is the same as i had, when you connect your pc to the till you MUST use the USB connected into the lead supplied for the till, then the supplied cable into the till, this had me going mad once upon a time, and it was such an easy fix, it was silly!! Try that and your PC will connect no problem at all!

Cheers!


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