I changed the skin and now have no program function

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I changed the skin and now have no program function

Postby Loubylou7220 on Tue Apr 23, 2019 11:02 pm

I changed the skin and now have no program function
After reading a previous query I tried the help on that page.
This did not work for me and I now have the error blue screen on the windows every time I load the till.
Any help would be gratefully received.
Loubylou7220
 
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Joined: Tue Apr 23, 2019 6:09 pm

Re: I changed the skin and now have no program function

Postby S1mon on Wed Apr 24, 2019 6:22 am

When you say the "error blue screen", do you mean the Windows error screen? So Windows isn't even loading?

If so then this is nothing to do with the ICR software at all and is either a Windows operating system fault, or a hardware fault on your machine.

What type of hardware do you have? Have you changed any hardware recently or added any new devices or software?
S1mon
 
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Re: I changed the skin and now have no program function

Postby Loubylou7220 on Wed Apr 24, 2019 9:15 am

When I have come to the screen this morning and I try to go on touch . It tells me that there is a missing language file?
Loubylou7220
 
Posts: 4
Joined: Tue Apr 23, 2019 6:09 pm

Re: I changed the skin and now have no program function

Postby S1mon on Wed Apr 24, 2019 9:23 am

I think you've done more than just change the skin, as the language.def file lives in the ICRTouch/Skin folder and should never go missing.
S1mon
 
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Re: I changed the skin and now have no program function

Postby Loubylou7220 on Wed Apr 24, 2019 10:20 am

Have I killed it?
I am in so much trouble..
Loubylou7220
 
Posts: 4
Joined: Tue Apr 23, 2019 6:09 pm

Re: I changed the skin and now have no program function

Postby S1mon on Wed Apr 24, 2019 7:36 pm

I don't know what you've done. I presume you don't have a support contract on the system?
S1mon
 
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