Hi there I'm a new member and hopfully you will be able to help although I haven't seen anything on the site that resembles what I'm looking for.

I have put my Z key in my cash register which is a uniwell dx 895 turned it to the z2 position and i dont know what Iv'e done but I cant get the key out I may have pulled it out partly but now i cant turn it without it putting up a fight. I'm a bit frightedned to turn it in case i break the key.

regards willvic.

Hi,

Common mistake to be honest, the Z key isn't meant to turn to the Z2 position on Uniwells. All that has happened is that the keylock has been forced alot further round then it should and has jammed. Unfirtunately you just need to be brave and force it back. If you got an engineer to look at it that is all they would do. The key won't snap no matter how hard you force it, but it may well bend a little. Worse case is that you may need a new key once you've freed it.

Let me know if you get it released.

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sorry to butt in - but as an engineer , i most certainly would not just "force it back"
i would remove the back of the barrel of the lock and manipulate the wards of the lock to allow the key to be returned to the off position.
i object to the suggestion that engineers go at jobs like a bull at a gate!

Im with the Nemesis school of thought, be brave and turn the key back. 99 times out of a 100 there will be no damage to the mode lock(as long as this is not the 100th time you have forced the key).

For a non engineer to remove the back of the barrel would be stupid as you have 2 hopes of getting it back together properly and would then be paying for a real engineer to fix the problem. Who incidently wouldn't waist his time on site trying to fix a mode lock, would force the key back and if its broken would swap it for a spare. The labour cost would be more than the replacement mode lock.

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I'm with Nemesis and Stato

do it

do it

do it now!

there will be no time later!!

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