ces touch licence

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ces touch licence

Postby matthew2030 on Tue Nov 11, 2014 4:03 pm

Hi Anyone know how we can get our ces touch licence renewed it runs out in a few days and the dealer we got it from is useless not answering emails or phone calls.

Thanks
matthew2030
 
Posts: 11
Joined: Sat Apr 11, 2009 6:33 pm

Re: ces touch licence

Postby simonts on Sat Nov 22, 2014 1:22 pm

Did you manage to get this sorted?
simonts
 

Re: ces touch licence

Postby matthew2030 on Sat Nov 22, 2014 9:51 pm

No the dealer never got back in touch at all
matthew2030
 
Posts: 11
Joined: Sat Apr 11, 2009 6:33 pm

Re: ces touch licence

Postby simonts on Sun Nov 23, 2014 3:49 pm

I'm sorry to hear that. Whereabouts are you based?
simonts
 

Re: ces touch licence

Postby matthew2030 on Mon Nov 24, 2014 5:27 pm

Newark, Nottinghamshire
We are now looking at possibly changing the software to ECRTouch looks like it runs about the same but its really easy to keep updating the software.

On Touch is the lastest version still 8.8.063? ours keeps freezing
matthew2030
 
Posts: 11
Joined: Sat Apr 11, 2009 6:33 pm

Re: ces touch licence

Postby simonts on Mon Nov 24, 2014 10:55 pm

There are much newer versions than that. The latest is 8.8.089

If the machine is Internet connected then I could have a look and get you the latest version, but that would have to go through the company, I can quote for time and sorting out the license for you if you like.

Otherwise, ICR Touch is a very good option indeed, I'd certainly recommend it. Just make sure you find a good dealer, not necessarily the cheapest.
simonts
 

Re: ces touch licence

Postby andy-the-diver on Tue Nov 25, 2014 3:14 am

i may be mistaken but im sure ces is a rebadged sentinel package?
if so the freezing was almost always due to setting screen resolution too high and also colour scheme should be set to 256 in graphics options?
just a thought
andy-the-diver
 
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Joined: Tue Sep 22, 2009 5:23 pm

Re: ces touch licence

Postby matthew2030 on Tue Nov 25, 2014 10:46 am

Hi Simon,
if you could give me a quote for getting a new licence and a copy of the new version of touch.
I can install it from scratch my self as the till it is on we are upgrading to windows 7.
Thanks
Matthew
matthew2030
 
Posts: 11
Joined: Sat Apr 11, 2009 6:33 pm


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