Ireland - Technical Sales and Support Agent: Meath

Advertise jobs or opportunities in here

Ireland - Technical Sales and Support Agent: Meath

Postby barry_cdie on Thu Aug 13, 2015 4:02 pm

Memotech Ltd is an Irish company specialising in e-commerce. With class leading websites in the safes, point of sales and cash handling.


DESCRIPTION
The position will include but will not be limited to:

*Dealing with technical queries for new customers purchasing Electronic Point of Sale products (touchscreen systems, cash registers, receipt printers, barcode scanners, etc.).
*Answering technical questions and guiding customer to the most suitable products.
*Configuration and setup of new systems to customer’s requirements
*Providing technical support for existing customers - troubleshooting issues and guiding customers to resolve these issues
*Researching and compiling information about new products. Becoming familiar with these products and compiling technical support information about these products
*Training will be provided but ability to research and become familiar with new products on your own initiative is essential.

SKILLS REQUIRED

*Excellent IT skills and knowledge essential and will be tested at interview.
*Excellent problem-solving and troubleshooting abilities
*Good communication skills essential to guide customers through technical issues
*Experienced working on own initiative
*High level of self motivation essential.
*Successful candidate must be meticulous, accurate and have great attention to detail.
*Knowledge or experience in IT hardware setup (printers, networking, etc.)
*Ability to investigate and research information online and by telephone, present findings clearly and accurately.
*Excellent level of written & spoken English.
*University degree a plus but not required.
*Experience with graphic or web design would be an advantage.

PLEASE NOTE THIS IS A 6 MONTH CONTRACT - WITH A VIEW FOR EXTENSION UPON COMPLETION

Please call Alexei on 041 981 4126**

Salary: €24,000.00 /year
barry_cdie
 
Posts: 7
Joined: Tue Nov 12, 2013 5:08 pm

Return to Jobs Forum

Who is online

Users browsing this forum: No registered users and 1 guest

cron

x