Two questions for those in the know?

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Two questions for those in the know?

Postby djw1cked on Wed Oct 25, 2017 4:23 pm

Hi

1) Does anyone know if it is possible to have the EFT and Till Transaction on one receipt, like they do in Tesco?
It is a minor issue but it would save on paper and a second or two on every card transaction. This overtime would help enourmously.

2) Does anyone have any experience with CCTV overlay? Is it possible to have this implemented wirelessly or without purchasing an additional box? I don't have that many spare ports on my Epos so keen to use most easiest method. The dealer I bought from doesn't do CCTV in any form.

Much to my annoyance, my recently installed HiKVision 1080p DvR doesnt have the POS functionality so I dont think the 2017 Touchpoint feature is much use.

Thanks
djw1cked
 
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Re: Two questions for those in the know?

Postby S1mon on Wed Oct 25, 2017 4:31 pm

1) No - can't be done, and probably never will be due to the separation between the EPoS software and the actual EFT

2) Yes. If you have an up-to-date licence and can run 2017 software then you can set CCTV overlay on IP instead of serial. You would, obviously, need a CCTV system that understands the IP stream incoming and knows what to do with it though. The HikVision DS-7716NI-I4/16P/KB running V3.4.90 build 161111 is definitely compatible.
S1mon
 
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Re: Two questions for those in the know?

Postby djw1cked on Wed Oct 25, 2017 7:48 pm

Hi Simon.

Thanks for your swift reply.

RE #1 Not a major issue

RE#2 The DVR model that you mentioned supports POS according to its user manual on the official website.

However the model I have (DS-7332HGHI-SH) doesn't seem to support the POS function. It neither comes up as a option on my IVMS 4200 software or is it mentioned in its manual. Shame as it doesn't seem like a hefty feature to exclude from a DvR. I have emailed the company hoping they have some sort of firmware update or workaround solution. !thumbs
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Re: Two questions for those in the know?

Postby Rob R on Wed Oct 25, 2017 11:54 pm

S1mon wrote:1) No - can't be done, and probably never will be due to the separation between the EPoS software and the actual EFT


I think it can ;) but that depends on the integration. :)
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Re: Two questions for those in the know?

Postby djw1cked on Tue Oct 31, 2017 1:47 pm

Thanks guys for your replies. Appreciate the time you take out to help the end user.

Another question, is it possible to have certain PLUs to be exempt from discounts?

For example, we offer 10% discount to our staff. This only works once sub-total has been pressed. Very few certain items have less than 10% profit margin. As we have 5,000 PLUs it's not really realistic to inform staff of every single discount exempt item. Ideally, their would like there to be a flag with the option but I don't see that in the settings.

Thanks
djw1cked
 
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Re: Two questions for those in the know?

Postby S1mon on Tue Oct 31, 2017 6:18 pm

Look at the Selective Itemiser flags on each PLU.

Range set all PLUs to be in Itemiser 1, then set the products which should not have a discount into Itemiser 2 instead.

Set the discount to only apply to Itemiser 1 products.
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Re: Two questions for those in the know?

Postby djw1cked on Wed Nov 01, 2017 6:18 pm

S1mon wrote:Look at the Selective Itemiser flags on each PLU.

Range set all PLUs to be in Itemiser 1, then set the products which should not have a discount into Itemiser 2 instead.

Set the discount to only apply to Itemiser 1 products.


Livesaver 8)
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