Fidelity GPOS and Total Control

Support, Help & Advice Forum

Fidelity GPOS and Total Control

Postby tricey27 on Mon Feb 19, 2018 5:19 pm

Hi All.

I have recently purchased some Toshiba STA10's with GPOS on them. I also got Total Control with it. I am struggling to tell the Total Control how to find the terminals. Does anyone have a manual on how to do this please? I have added the location etc but cant understand why you set the location IP address rather then the ECR IP address.

Any help is greatly appreciated.

Many thanks
tricey27
 
Posts: 4
Joined: Mon Feb 19, 2018 5:13 pm

Re: Fidelity GPOS and Total Control

Postby S1mon on Mon Feb 19, 2018 5:34 pm

I think I've still got a manual hanging around on a drive somewhere - PM me with an email address and I'll try to find it for you.

However, you've bought an old piece of software which you are likely to really struggle to get any form of decent support on.
S1mon
 
Posts: 662
Joined: Wed Apr 04, 2012 9:17 am

Re: Fidelity GPOS and Total Control

Postby tricey27 on Mon Feb 19, 2018 6:02 pm

Thanks buddy. Will send you an email across.

I have the basic idea of how to get around it. Just cant seem to see how to direct the total control to find the gpos.

Thanks
tricey27
 
Posts: 4
Joined: Mon Feb 19, 2018 5:13 pm

Re: Fidelity GPOS and Total Control

Postby tricey27 on Wed Feb 21, 2018 11:33 am

Still struggling to get the Total Control to see the terminals. When I add a location it asks for a IP address. What doesnt seem to make sense is if you had 2 tills in one location how can they both have the same IP address? Has anyone setup total control and know what settings need to be inputted?

Many thanks
tricey27
 
Posts: 4
Joined: Mon Feb 19, 2018 5:13 pm

Re: Fidelity GPOS and Total Control

Postby SharnaH on Tue May 01, 2018 5:12 pm

Hi, can someone help please. I am looking for a manual for Fidelity GPOS, very new to this system so any help would be really grateful. Thank you in advance
SharnaH
 
Posts: 1
Joined: Tue May 01, 2018 4:49 pm


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