Hello!
I am connecting ER-5240 to my PC using USB-Serial cable. I set com port to COM 1 from device manager and in the utility. When I press Check Status it loads and everything seems fine. When I press download PLU it says COMPLETED and nothing else. Im out of ideas.
Help needed
Regards
Taavi

could it be that it has completed downloading the plu's to the till?
could it be you have no data sdaved to send to the till?
is the version of the utility compatible to the eprom version in the till? [i personaly have not had issues with the 5200 but if its anything like the 420, matching versions is critical]

Well i want to download the plus to my pc so i can edit them. When i download it just says complete and thats it no charts etc.
When i try to upload it gets stuck at full bar.
I got the utility from the seller so it should match but i dont know exactly.

I WOULD JUST CHECK THATTHE TILL STILL HAS PLUS IN IT!
IF YOU DOWNLOADED A BLANK DATABASE TO THE TILL - CHANCES ARE YOU MAY HAVE OVERWRITTEN YOUR PLUS WITH BLANK DATA
TO GET THE PLUS TO THE SOFTWARE, CHOOSE UPLOAD.

WHAT VERSION IS THGE EPROM IN THE TILL?
WHAT VERSION IS THE SOFTWARE?

The till has PLUS in it. How do i check the eprom version? Software is 52xxPC utility Version 1.21

Problem solved. Didnt do anything and today works. Wierd.