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PostPosted: Wed Apr 28, 2010 5:51 pm 
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Joined: Tue Sep 22, 2009 4:23 pm
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re the cashed off table - why not just wait till table 6 wants to pay and give them the bill/receipt?
alternatively, just void off the items, [no table required - neither the accounts or stock control care which table the cash came from or products went to] and finalise via the method of payment used on the erronious bill.


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PostPosted: Thu May 06, 2010 12:59 pm 
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Joined: Thu Apr 08, 2010 4:33 pm
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andy-the-diver wrote:
re the cashed off table - why not just wait till table 6 wants to pay and give them the bill/receipt?
alternatively, just void off the items, [no table required - neither the accounts or stock control care which table the cash came from or products went to] and finalise via the method of payment used on the erronious bill.


It's already been rung through- that's the problem. I cannot void off the items after the table has been cashed off.

I need to be able to delete a 'paid' bill after it's been rung up and cashed off.


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PostPosted: Sat May 29, 2010 11:12 am 
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Joined: Sat May 29, 2010 11:12 am
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Is there a refund facility?


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PostPosted: Mon Jan 03, 2011 11:17 pm 
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Joined: Mon Jan 03, 2011 10:26 pm
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TariqE wrote:
andy-the-diver wrote:
re the cashed off table - why not just wait till table 6 wants to pay and give them the bill/receipt?
alternatively, just void off the items, [no table required - neither the accounts or stock control care which table the cash came from or products went to] and finalise via the method of payment used on the erronious bill.


It's already been rung through- that's the problem. I cannot void off the items after the table has been cashed off.

I need to be able to delete a 'paid' bill after it's been rung up and cashed off.



To Do that turn the key to Void, then select each PLU from the incorrect rcpt.


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PostPosted: Tue Jan 04, 2011 4:38 am 
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Joined: Tue Sep 22, 2009 4:23 pm
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why would you want to?
the correct diners at table 6 will want to pay at some point?

failing that, if its cashed then the table is closed, just void the items off in void mode or refund the items off in register- without opening a table


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