hi - yes you are correct
and in terms of the receipots, look under print options and set "allow multiple receipts" - don't think you can specifically ask for 2 reciepts for certain items, you would just press the receipt issue button the correct number of times.
You would need a machine with an eprom programmed for dry cleaner use for that function - im sure there is no such eprom for a 2000
dry cleaners automatically print out the correct number of ticketd depending on the item
eg 2 for a shirt [1 for customer 1 for shirt]
4 for a suit [1 for customer, 1 for trousers 1 for waitcoat & 1 for jacket etc]
I have never seen this machine in a dry cleaners so i'm afraid my knowledge is a bit limited.
good luck with it
Andy