SAMS er420m - Cash Back

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SAMS er420m - Cash Back

Postby elainypeps on Wed Feb 07, 2018 11:35 am

Hi to everyone,

I'm a newbie :D I want to set up for offering a cash back facility in our shops, however trying to find instructions in the manual !dunce I wish to do a sale including a cash back transaction please??

Hope someone can help me, thank you

E :) !wave
elainypeps
 
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Re: SAMS er420m - Cash Back

Postby andy-the-diver on Wed Feb 07, 2018 6:16 pm

you are over thinking it - there's nothing to set up. if goods come to £12.34, and the customer wants £10.00 cash back, simply subtotal then tender 22.34 on the card button and give the change in cash.
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Re: SAMS er420m - Cash Back

Postby elainypeps on Thu Feb 08, 2018 11:29 am

Hi Andy

Thank you but if it gets tendered that way then the Sales figure will be incorrect, as it includes card sales with the cash sales on the Z read for the day.

E
elainypeps
 
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Re: SAMS er420m - Cash Back

Postby andy-the-diver on Fri Feb 09, 2018 1:50 am

yup - but you cant have it both ways and its easy to work out, the cash will be down by the amount that the cards are over [from the card machine z report]

only the full blown computer based epos machines can cope with this properly - the 420 whilst being a very capable machine - doesn't fall into this category! i suppose you could use your received on account and paid out buttons - outside of a sale ..... 10 RA [reprogrammed to say cashback in] card RA. 10 PO reprogrammed to say cashback out cash] PO
but its a faff and if your shop is busy, i wouldn't want to be in the queue while you are sorting it out :cry:
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Re: SAMS er420m - Cash Back

Postby elainypeps on Fri Feb 09, 2018 2:33 pm

Thank you Andy, now fully up to speed with your advice, am now plotting how to introduce to managers in a non confusing way! !super
elainypeps
 
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