Sharp UP-X300 Receipt Printer Issue

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Sharp UP-X300 Receipt Printer Issue

Postby Keyper on Fri Aug 09, 2019 3:39 pm


i have a Sharp UP-X300 with a receipt printer that shows on the display as offline, however I have been told the receipt printer works on the other till fine.

The receipt printer is a Citizen and I originally assumed that the baud rate was wrong, but that's blown out of the water going by what I was told.

How can I get in and check the receipt printer settings on the till itself, sorry Sharps are its pretty alien to me !dunce

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Re: Sharp UP-X300 Receipt Printer Issue

Postby andy-the-diver on Mon Aug 12, 2019 3:24 pm

from the wording of your question, i assume its a printer shared by [at least] two machines?
if so, is it offline on the terminal its directly connected to - or the remote one?
if its the direct one then look at baud rate etc - slow it down as much as you can [im no sharp engineer, this is just stuff ive learned over the years]
if its the remote one - then consider the quality of your irc network as well as just concentrating on printer settings.
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