EPoS Wizard - Cash Register Support Forum

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 Post subject: Sharp XE-A213 not communicating with PC
PostPosted: Sat Oct 11, 2008 11:38 am 
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Joined: Sat Oct 11, 2008 11:30 am
Posts: 4
Hello, I have just purchased a Sharp Xe-A213 and have downloaded the PC-Link XE-A203A213 from your site. I have followed the instructions after connecting the Cash Register by USB Cabele to my PC and I keep getting Communication Error.
I have looked through the forum and the only thing I can up with is that I may be using the wrong cable. Should I be using a RS232 cable and is there a switch on the Cash Register I should be turning on?
Please help if you can.

Wendy


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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Sat Oct 11, 2008 10:07 pm 
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Joined: Wed Oct 31, 2007 8:30 am
Posts: 673
Location: Auckland, New Zealand
Hi.
That's strange. The 213 usually works straight away. You do use USB on this model. Make sure you are in REG mode on the cash register, and you must not be currently in a sale. I always do a 'no sale' before I communicate to make sure the drawer opens.

Let me know if you still have problems.

Mark


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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Sun Oct 12, 2008 10:21 am 
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Joined: Sat Oct 11, 2008 11:30 am
Posts: 4
Thank you Mark, That worked. May Need to get back to you in the future if I have any more problems setting up the easy programme.

Thank You once again.

Wendy


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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Sun Oct 12, 2008 7:46 pm 
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Joined: Wed Oct 31, 2007 8:30 am
Posts: 673
Location: Auckland, New Zealand
No problem Wendy. I still get caught by it myself sometimes.

Mark


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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Tue Nov 11, 2008 10:08 pm 
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Joined: Sat Oct 11, 2008 11:30 am
Posts: 4
Hello Mark, I successfully down loaded the utilty programe to my PC using Windows XP. I have now purchased a Laptop with windows vista and unable to download the utility programe onto it, can you help please.


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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Wed Nov 12, 2008 10:33 am 
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Joined: Wed Oct 31, 2007 8:30 am
Posts: 673
Location: Auckland, New Zealand
Yeah, that would be right. I think the notes said WIN XP only. I think the USB driver part is probably not compatible with Vista.

I just checked, yep. A note with the software warns no Vista compatibility. You might have to stick with your XP machine when programming, or prog it on the register itself.

Mark


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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Wed Nov 12, 2008 5:46 pm 
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Joined: Sat Oct 11, 2008 11:30 am
Posts: 4
Thanks Mark.
I bought the laptop especially to work side by side with the cash register. Oh well I am sure I can find a use for it.

Thanks again Mark.


Wendy


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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Sat Dec 19, 2009 6:00 am 
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Joined: Sat Dec 19, 2009 5:50 am
Posts: 1
but i m not interested to buy anything now. !worthy !worthy !worthy
i've broke my bank already...

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Co-Leader = vcp-410 Meleas

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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Sat Dec 19, 2009 2:08 pm 
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Joined: Sat Dec 19, 2009 2:02 pm
Posts: 1
i have just purchased an xea213 it came with the usb lead and a cdr disk that is blank, i cannot find out where to download the pclinksoftware from to enable me toprograme the register your advise would be helpfullthanks mick


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 Post subject: Re: Sharp XE-A213 not communicating with PC
PostPosted: Thu Jan 21, 2010 9:51 am 
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Joined: Wed Jan 20, 2010 11:18 am
Posts: 2
Hello all,

I have the same problem.
I'm looking everywhere but I can't find a download for PC-link XE-A203A213.
Please help me.

Kind regards
Suzanne


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