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 Post subject: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Fri Dec 26, 2008 11:21 am 
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Joined: Tue Dec 23, 2008 11:28 am
Posts: 8
I'm new with this cash register programming and I'm having more problems.
Can anyone please help me with the following:

1. I am getting the "Over Limit" error when I use the TL/NS key in REG mode. The action to take is to "make a registration within the limit of entry". What does that mean and what do I have to do?

2. I would like to keep two sets of prices on the register. One set in L1 and another in L2. I would like to be able to use "Lock shift mode" to lock to either L1 or L2. Page 38 of the manual shows this, but I don't understand it! What keys do I press?
Which mode should I be in?

Trying to answer my own question (!) - From page 67 it would appear I enter something like:
In PGM mode
ST
15
X
10011010
ST
TLNS

The only problem with this is getting the numbers right - Sharp don't appear to give default settings! I don't want to accidentally change other settings!
Is is possible to know what the current/default settings are?

The "Over Limit" error is the more serious problem - That's the one I'm desparate for help!

David


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Sat Dec 27, 2008 6:53 am 
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Joined: Wed Oct 31, 2007 8:30 am
Posts: 673
Location: Auckland, New Zealand
Hi.

For over limit:

Turn key to PGM mode
008
X (next to decimal point)
#/TM/ST
TL/NS


You guessed right with your example for lock shift mode. The asterisks do mean the default values, so type in what you suggested and that should lock the PLU level. If you want to see the current settings, just type 1 then #/TM/ST in PGM mode, and it will print the settings. Look down to #15 to see the settings for job 15.

Mark


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Sat Dec 27, 2008 11:07 am 
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Joined: Tue Dec 23, 2008 11:28 am
Posts: 8
Thank you Mark. I hope I'll get there in the end!

I've now done the L1/L2 change and the lock shift appears to working fine!

Unfortunately I can't get the "Over Limit" fix to work.
I enter the 008 and X OK, but it beeps when I try to press the # key.
Also I haven't got a TM key (I presume #, TM, & ST are three separate keys?)

What am I doing wrong?

David


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Sun Dec 28, 2008 12:08 pm 
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Joined: Wed Oct 31, 2007 8:30 am
Posts: 673
Location: Auckland, New Zealand
Ah, you might have the other version. #/TM/ST is one button, it's the SUBTOTAL button , and TL is the total or CASH button below it.


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Sun Dec 28, 2008 1:55 pm 
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Joined: Tue Dec 23, 2008 11:28 am
Posts: 8
:D SUCCESS!

Thank you so much Mark.
I don't think I would have worked that out from the manual.
How on earth do you learn all this?
You were right about the keys.
My Sub-Total key is marked just ST (there is a separate key marked #)
The Total key is marked TL/NS

My next task is minor compared with the previous problems. I hope to sort out how to enter an amount for a sundry item that has not been programmed.

Hopefully the till can now be used on New Years Eve without any problems!?
I wish you a very Happy New Year. I can't remember if you get your New Year approx. 12 hours before or after us!

Thank you once again.

David


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Sun Dec 28, 2008 8:50 pm 
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Joined: Wed Oct 31, 2007 8:30 am
Posts: 673
Location: Auckland, New Zealand
That's great news.
Ok, if you want a PLU (item button) to allow open pricing, you turn it into a subdepartment.

Turn key to PGM mode.
Press the item button that you want to change to open price.
Press ST (SUBTOTAL) until you see 'ENTER PLU TYPE'
Press the 00 (double zero) button until it displays 'SUBDEPARTMENT'
Press ST (SUBTOTAL)
Press TL (CASH)

That should do it. Now you can just name that item button 'MISC' or something similar.

Mark


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Wed Dec 31, 2008 11:19 am 
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Joined: Tue Dec 23, 2008 11:28 am
Posts: 8
Thank you for help once again!
I feel very guilty about asking you all these questions and I really am grateful for your help. I don't know where else to turn. Are there any additional books/documents available anywhere?
The register is at least for a non-profit making organisation. It is in the bar at our village community centre.

Thank you for the help on the open pricing. I had it working on L1, but slightly differenly from what you said. I did the following:
Turn key to PGM mode.
Press the item button that you want to change to open price.
Press ST (SUBTOTAL) until you see ENTER PLU TYPE
Press the 00 (double zero) button until it displays SUBDEPARTMENT
Press TL (CASH)
(viz. without the ST before the TL)

That seems to be working OK.
I then tried to do the same thing using L2, but it refuses to work (with or without the extra ST). It comes up INH OPEN PR which suggests to me that it hasn't accepted all the instructions. Is only one open key allowed on the cash register?

The next simple thing I am trying to do is to temporarily turn off the printing.
Then I dread to think what will happen, if we try and access all the sales data!!

David


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Wed Dec 31, 2008 4:17 pm 
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Joined: Wed Oct 31, 2007 8:30 am
Posts: 673
Location: Auckland, New Zealand
You are doing well!
You must do everything for level 2 as well. Level 2 PLUs are not the same as level 1. they are totally separate PLUs, so simply do the same thing, but hit the L2 button in programming, then go through the same procedure as you did for that same item button before. It will revert back to L1 after each change, so you must press L2 before each item button during programming of L2 PLUs.

It will allow you to press TL without ST because TL simply ends programming. I wasn't sure if it would save the change you made (some models won't accept the new setting if ST isn't pressed first).

To turn off the receipt printing, turn key to OP/XZ mode, then press the RECEIPT (RCPT) button. Turn back to REG mode.

If the customer asks for a receipt, simply press the RECEIPT button at the end of a sale. This will not affect the daily reports. They will always print regardless of the receipt on/off status.

Hope this helps. Let me know if you need any more help.

Mark


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Thu Jan 01, 2009 11:25 am 
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Joined: Tue Dec 23, 2008 11:28 am
Posts: 8
The cash register is in the bar at the moment, so I can't try turning off the printer at the moment, but I'm sure it will work!

When programming a MISC (open key) in L2, I thought I did the same as in L1, but I couldn't make it work. If I pressed ST, then it jumped to the PLU above the one I was trying to program! I'll try again tomorrow.

We put the cash register to its first real test last night and unfortunately it failed (or the programmer did!) We haven't programmed anything at all for Clerks, but everything has been working fine without using clerk keys. Then, last night, after one hour, disaster struck! The register came up with the error NOT ASSIGNED and I couldn't get rid of it. I know I'm supposed to "make a clerk entry", but I didn't know how to do it!

For Clerk Entry the manual shows:
In PGM mode
ST 5 .
1 [Clerk No 1-25]
X
Type Clerk Name [eg. David]
ST
Clerk Name Prog [What does this mean?]
Enter Clerk No [Is this the same number as the clerk number above viz. 1 ?]
TL/NS


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 Post subject: Re: Sharp XE-A213 Problem with "Over Limit" & "Lock Shift Mode"
PostPosted: Thu Jan 01, 2009 8:56 pm 
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Joined: Wed Oct 31, 2007 8:30 am
Posts: 673
Location: Auckland, New Zealand
No no no. Don't blame the programmer. That is an operator error. All that happened is some dummy signed themselves out of the register and the machine was telling them to sign back on.

Just press 1 then CLERK or CLK (can't remember what it's called, but it's near top left corner) in REG mode to sign back on.

Don't bother trying to program any clerks unless you want to setup multiple personel. Just tell the staff not to mess with the clerk button. That's how they logged themselves out.


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