TE 2200 E04 error

Bentcs · **Joined:** Sun Dec 28, 2008 9:45 am **Posts:** 6

I make a mistake and need help please.

I turn the key to PROGRAM mode.
while holding JOURNAL FEED INSTEAD OF RECEIPT FEED button down.
and i got 000000000
and i turn it to REG 1
and try to reg something but all i get is a E004 ERROR.

and so i try turning the key to PROGRAM mode.
this time holding RECEIPT FEED button down.
i got the FFFFFFFF and so press the sub total
but i can't get it to work..only E004.

Please Help.

Ben

NZtech · **Posted:** Sun Dec 28, 2008 11:40 am

Hi. you may have lost everything. Since you did a flag clear (to get the FFFFFFFF) and it is giving an error which means it is waiting to finish clearing all programming. When you did the last part, did it print out. What was the big number at the bottom?

Mark

Bentcs · **Joined:** Sun Dec 28, 2008 9:45 am **Posts:** 6

you mean holding RECEIPT FEED button down?

i got a print that show

VER. : 4207
LABEL: AA0AAA

VER. : 4433 60
LABEL: AAOJAH
FC : EA080000080006

thanks for the reply.

Ben

NZtech · **Posted:** Mon Dec 29, 2008 8:25 pm

Ok. There is no program in this machine. Is it new out of the box? Otherwise, you will need to dump a backup of your program into it. The most likely cause is the batteries. If they are flat, or someone took them out while the power was off, then you lose everything.
If a dealer programmed it, then they will probably have a backup of your programming.
It can be re-programmed from scratch, but it can be a big job.

Let me know if you need help.

Mark

Bentcs · **Joined:** Sun Dec 28, 2008 9:45 am **Posts:** 6

i just got it out of the box not long ago ....what if i had another TE 2200 with me? can i get the program out of it ?

NZtech · **Posted:** Tue Dec 30, 2008 8:35 pm

Right. They will always do this if they have not had their settings from new.

If you have another machine, then your problems are solved. Just go and buy an old CF card (the old ones work best as these machines prefer the low speed cards. Anything from 32MB up to 1 GB should be fine).
Once you have a CF card, I can give you the codes for transferring the program.

Mark

Bentcs · **Joined:** Sun Dec 28, 2008 9:45 am **Posts:** 6

ok ...i got a CF card today .

ready for the next step.

Ben

NZtech · **Posted:** Sat Jan 03, 2009 5:26 am

Ok. I need you to do the same procedure as you did with the bad machine, but do it on the good machine.
Make sure you hold RECEIPT FEED, not JOURNAL FEED.
When it prints out, just tell me number next 'FC' on the receipt.

Bentcs · **Joined:** Sun Dec 28, 2008 9:45 am **Posts:** 6

FC : 00000000012500

this is what i get.

Ben

NZtech · **Posted:** Sun Jan 04, 2009 11:34 pm

I've sent you a personal message with some more info. Check your messages.

Mark

TE 2200 E04 error

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