TEC FS-1450 Error - Cannot enter sale

cspgsl · **Joined:** Tue Apr 21, 2009 8:53 pm **Posts:** 5

I have inherited a TEC FS-1450. Programming this machine is easy but for some reason I cannot enter a sale. I press a number key and there is no entry on the screen.
If I press a number key and then a department I get the alarm. If I press a preset key and I get an alarm. I have read the manual but there is no mention of such a condition. There is lots of paper and there does not appear to be a jam.

Any thoughts would be appreciated.
Thanks

NZtech · **Posted:** Wed Apr 22, 2009 8:48 pm

Hi.
We don't have this model, but most TECs will hide number entry during clerk logon, so it may not have a clerk number entered.

Mark

cspgsl · **Joined:** Tue Apr 21, 2009 8:53 pm **Posts:** 5

Thanks - is there a default clerk log on? The former user does not remember having to log in to make a sale in the past

NZtech wrote:

Hi.
We don't have this model, but most TECs will hide number entry during clerk logon, so it may not have a clerk number entered.

Mark

NZtech · **Posted:** Thu Apr 23, 2009 8:51 pm

The easiest way to check if logon is required is try using the NO SALE button. If you get an error, then it probably has no clerk.
Try pressing 1 then LOG or 1000 LOG or 1111 LOG

cspgsl · **Joined:** Tue Apr 21, 2009 8:53 pm **Posts:** 5

Thanks. Don't know ow I found it but 1101 was the log-on code.

One last question; is there a way to clear the GT1 GROSS and GT2 NET totals? I want to start over from zero.

Thanks again

NZtech wrote:

The easiest way to check if logon is required is try using the NO SALE button. If you get an error, then it probably has no clerk.
Try pressing 1 then LOG or 1000 LOG or 1111 LOG

NZtech · **Posted:** Fri Apr 24, 2009 9:55 pm

That's good news.
You usually can't reset GTs as they are non resettable on most machines to stop staff covering up fraud. Just ignore them and use the net total and payment figures etc.

cspgsl · **Joined:** Tue Apr 21, 2009 8:53 pm **Posts:** 5

Cheers, Mate. Thanks for your help

Really loved NZ when last we visited. Looking forward to returning someday

NZtech · **Posted:** Sat Apr 25, 2009 7:00 am

Glad you liked NZ.
We just had an unreal summer. Best I can ever remember in my whole life. Thanks global warming!

cspgsl · **Joined:** Tue Apr 21, 2009 8:53 pm **Posts:** 5

My daughter in Australia echoed the same where as we just had one of the longest and snowyest winters ever here in Canada... actually might get more flurries next week !bleh

I'm thinking that you southerners are getting all of the benefits of this global warming thing.

NZtech wrote:

Glad you liked NZ.
We just had an unreal summer. Best I can ever remember in my whole life. Thanks global warming!

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TEC FS-1450 Error - Cannot enter sale

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