Uniwell EX-560F

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Uniwell EX-560F

Postby mikepcooper on Tue Jun 17, 2008 1:04 pm

Hi, I have recently acquired a second hand EX-560F, but it came with no operating manual and all the keys are not programmed. Where can I download a manual for this cash register? Also, can I use PLM2000 to reprogram this machine. If so, where can I get a copy of this software?

Regards

Mike Cooper
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Re: Uniwell EX-560F

Postby EPoS Wizard on Tue Jun 17, 2008 9:19 pm

Hi Mike,

The EX-560 isn't a model that ever made it to the UK so unfortunately I don't have a manual, all I can suggest is contacting a local uniwell dealer.

As for PLM2000, I can confirm that you can use to program this model of cash register but again I don't think you'll track it down for free anywhere, it's only available from uniwell dealers.

I do however know how to program this model because the principle is the same for all uniwell machines, if you need any help I'm sure I'll be able to point you in the right direction.

Cheers.
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Re: Uniwell EX-560F

Postby mikepcooper on Wed Jun 18, 2008 9:56 am

Hi Wizard,

Thanks for the reply. I would go to a Uniwell dealer to sort out the problem, but I am based in Mozambique and the nearest dealer is over 600 kms away in South Africa.

I am no boffin when it comes to working with cash registers, but I have worked with computers in the past, and I'm sure I can sort it out. I would appreciate a few pointers on what to do, but I have no idea where I should start and what needs to be done.

So if you are prepared to help a complete novice, I would be grateful.

Regards

Mike
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Re: Uniwell EX-560F

Postby EPoS Wizard on Sun Jun 22, 2008 7:24 pm

Hi,

Sorry for the late reply, Yes I'll point you in the right direction. What is the current state of the machine, do any of the buttons even work?
Do the number keys / clerks work at all?

I just need to get a feel for the task ahead and work out the best place to start.

Cheers
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Re: Uniwell EX-560F

Postby mikepcooper on Tue Jun 24, 2008 3:24 pm

Hi Wizard,

Thanks for the reply & offer of help. None of the number keys or the clerks is working. When you turn on the register, it shows the message "Set Up Required".

Regards

Mike Cooper
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Re: Uniwell EX-560F

Postby EPoS Wizard on Wed Jun 25, 2008 7:47 pm

Hi,

It's worrying that none of the number keys are working because you can't do anything with it in that condition.

Is your keyboard layout the same or similar to this:

Image
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Re: Uniwell EX-560F

Postby bonishababe on Thu Jul 17, 2008 11:52 pm

hi wizard,
i have a EX-570-05 and i am getting the setup required also. my keyboard is a storke keyboard. i connect my cash register via serial cable,( but i don't know if i need to have the cash register in a recaiving mode to send the data), i always get error that ecr timed out. i tried a different serial cable and still get the error. how can you help me to get this working agian. thankyou in advance.
mark
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Re: Uniwell EX-560F

Postby MKeegan on Sun Jul 20, 2008 8:08 pm

Hi Mark,

Setup required means that your cash register has lost all of it's programming, the first thing you need to do is get a default program in it so you can begin programming. Until this is done you will not be able to communicate with it.

Even though you have a stroke keyboard the principle is the same, if you give this a try:

Turn the power off by the plug
Turn the key to the SP position
Hold down the 3 keys marked in green on the diagram above
Keep holding whilst turning the power back on, hopefully it should beep 3 times and kick back into life.

Let me know how you get on.

Regards

Nemesis
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Re: Uniwell EX-560F

Postby krist on Thu Dec 10, 2009 12:18 pm

i always get error that ecr timed out. i tried a different serial cable and still get the error. how can you help me to get this working agian??? !what !what !what
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Re: Uniwell EX-560F

Postby aroua on Thu Jul 31, 2014 9:39 am

Till Doctor wrote:Setup required means that your cash register has lost all of it's programming, the first thing you need to do is get a default program in it so you can begin programming. Until this is done you will not be able to communicate with it.

Even though you have a stroke keyboard the principle is the same, if you give this a try:

Turn the power off by the plug
Turn the key to the SP position
Hold down the 3 keys marked in green on the diagram above
Keep holding whilst turning the power back on, hopefully it should beep 3 times and kick back into life.

Let me know how you get on.

Regards

Nemesis


hi Till Doctor
my freind has an ex575f wich keeps showing setup required. i tried to help him. and i did as you said holdind down those 3 keys marked in green and turn the power on. it writes "busy" then "RAM01# 200000" and on the left bottom corner there is a "P".
i will be so gratefull for any help.
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