I have a friend with a Sharp UP-700 who is unable to zero the till.

I have tried myself following the manual. There comes a point where the manual says enter all, but I am unable to fathom what to enter. The only number it seems to allow me to type in is clerk number and then I get an error message.

I have re-programmed other makes of till, but this one is driving us mad. Please could you help?

Kindest regards
Jo

what do you mean by Zeroing the till? do you want to reset grand totals or flatten the till??

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Sounds like your till maybe setup as a "Master Till" and you are trying to do a System X or Z.
(when it gets to the point Enter all - just press enter)

If no joy try doing a No 2 Resetting in X1/Z1 Mode.

There are numerous service settings that may stop you from doing an individual reset.

You may need a Service Key to allow you to change it from a master to a standalone machine (i am assuming you only have the one machine)