Hello all,

I came across this forum while digging desperately on Google for an answer. I have a Sharp XE-A42S register, it seems to be working out good for us except for the calculating (and printing) of the daily and monthly reports on voided transactions.

If a clerk voids an item before the transaction is completed, it seems to remove it as it should and shows on the daily print out correctly (as voids). However, if we have to void something using the manager/key, it throws the reports off for the day and end of month.

Please bear with me and I will try to explain it the best I can. Clerk enters 1000.00 instead of 100.00, then we switch the key and void. The daily report shows the voids as above, but on the monthly report it shows that we may have sold 70,000.00 +/- (if only!! =) ) and does not take off any of the voids.

I tallied up the voids on each of the daily receipts along with my accountant, but the daily void amounts do not match the total sales at the end of the month.

Example:

Total sales for the month show 50000.00
Actual sales should only be 5000.00
Daily void amounts, when added, may be more (or less) then 45000.00 -it never appears to be accurate

Also, we're printing it from the register. I wasn't sure if using an SD card would provide a more accurate or easier to understand reports?

Thanks very much.

Luke